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Última actualización: Septiembre 2025
Esta Política de Privacidad describe cómo Halcón Portflow ("nosotros", "nos" o "nuestro") recopila, usa y protege información personal en relación con nuestros productos y servicios (los "Servicios") y nuestro sitio web (el "Sitio Web"). Proteger tu privacidad y salvaguardar tu información es una prioridad central en el funcionamiento de nuestros Servicios.
Our Website and Services may contain links to third-party websites or services. We are not responsible for the privacy practices of such third parties, and we encourage you to review their privacy policies before using those services.
All information collected in connection with our Services is treated as confidential. We apply appropriate technical, organisational and security measures to protect Personal Data (as defined below) against unauthorised access, loss, misuse, alteration or disclosure.
When using our Website, you may be asked to provide personal information such as your name, email address, phone number, date of birth and identification details. This information may be used to verify identity, manage accounts, provide technical support and comply with contractual or legal obligations. With your consent, we may also send service updates or marketing communications via email or other channels. You may manage notification preferences or unsubscribe at any time.
This section outlines how we collect and process data relating to website visitors (“Visitors”), registered users (“Users”) and business partners (collectively, “Partners”). Personal Data may include IP addresses, names, contact details and information related to interactions with our Services, in accordance with applicable data protection laws.
By accessing the Website, you consent to the collection and use of Personal Data as described in this Policy. If you do not agree, you should refrain from using the Website. Data may be collected through cookies, IP addresses, page activity and information voluntarily provided through forms or registrations.
Personal Data is processed to operate, improve and personalise our Website and Services. This includes enhancing accuracy, providing support, communicating service updates, meeting contractual obligations and collaborating with partners. Processing is conducted only where a lawful basis or consent exists.
The table below outlines purposes and legal bases for processing Personal Data:
| Account registration | User consent; performance of services or contractual obligations |
| Service delivery and usage | Performance of services or contractual obligations |
| Operational updates | Performance of services |
| Customer support and enquiries | Legitimate interests or service performance |
| Personalised services, advertising and marketing | User consent or legitimate interests |
| Service improvement and development | Consent and legitimate interests |
| Marketing communications | User consent |
| Marketing performance analysis | Legitimate interests or consent |
| Operational and technical support | Legitimate interests or service performance |
| Statistical and analytical purposes | Legitimate interests |
| Protection of legal rights and assets | Legal obligations or legitimate interests |
We may share Personal Data with service providers, contractors or partners strictly for operational purposes. Data processing is conducted in accordance with applicable data protection regulations.
To deliver Services and collaborate with Partners, certain data may be collected and processed. Partners remain responsible for their own data, which may be accessed through secure systems.
Personal Data is processed based on Partner consent or legitimate business interests. Aggregated data may be generated for service development and quality assurance.
Where Services involve third-party platforms, we act strictly in accordance with their instructions and applicable data protection requirements, implementing appropriate security measures and notification procedures.
We implement administrative, technical and organisational safeguards to protect Personal Data from unauthorised access, misuse or loss. While we take reasonable steps to secure information, no system can guarantee absolute security.
Please refer to our Cookie Policy for details on cookies and tracking technologies used on the Website.
The Website may include links to external websites not operated by us. We are not responsible for their content or privacy practices.
Personal Data is retained only for as long as necessary to fulfil its purpose or comply with legal obligations. Upon account closure, data is deleted in accordance with applicable laws.
You may have rights regarding your Personal Data, including access, correction, deletion, restriction, portability and objection to processing, subject to applicable regulations.
Marketing communications are sent only with user consent. You may withdraw consent at any time by following the unsubscribe instructions or contacting us directly.
By using the Website or Services, you acknowledge that you have read and accepted this Privacy Policy. We may update this Policy from time to time, and continued use constitutes acceptance of any changes.
Personal Data may be disclosed where required by law or where necessary to protect legal rights or prevent misuse of the Services.
For privacy-related enquiries, please contact us at [email protected].